Negotiation and conflict management are crucial business skills for professionals who manage groups of people, projects, vendor relationships, strategic partners, or client relationships worldwide. The courses in this degree specialization teach practical negotiation skills from the perspective of principled negotiation. The conflict management and decision-making courses include strategies for the management of conflict, ethical perspectives, and both quantitative and qualitative decision-making tools. In addition, the newest research on chaos theory is integrated into the strategy course for this program. Chaos theory can aid the decision-making and planning process by identifying potential events that may have a major impact on the future of the business.

Who Should Enroll
General managers, vice presidents, or directors who are responsible for the negotiation and implementation of new business deals.